DCB Consulting Services, Inc.

Best! Certified business Partner - ABRA Suite

Quickbooks Professional Advisor Program

Why consider Online Policies & Procedures?
	Reduced Training Costs as a result of Staff Turnover.
	Increased Productivity while key employees are on vacation.
How many times have you found variations in your business' handling of a policy because it wasn't clearly defined or not effectively communicated? Detailed written procedures go a long way in addressing these challenges. We work directly with your staff to develop or enhance your company's policy and procedures. Our staff along with your staff can:
	Define & Automate Company Policy. This will help when your HR department is unavailable or on vacation. Your benefit plans and eligibility requirements are an example of what an employee can look for and review since they the guidelines have been clearly defined by your staff.
	Define & Automate Accounting procedures. These would include:
		Month End Processing Checklists
		Year End Processing Guidelines
		Collection Guidelines
		Error or Problem Resolution
		How to process specific types of accounting transactions:
			How to reverse a posted invoice
			How to credit a customers account
			And, the list goes on....

The procedures are developed in Microsoft Word and can be provided in printed form (in binder), the actual document on disk for you to revise and keep up-to-date and is also available in Windows Help format. This will give your staff the ability to browse and search for a topic using their own workstation or computer. This will give your employee(s) the actual business instructions for completion of a task or search for a benefit and its rules, and more.